Effective Date: 02-05-2025
At Aradhya Candles, each product is packed with care and personally verified before shipping to ensure that every item is complete and of high quality. Please read our return and refund policy carefully before placing an order.
Return Policy
- We do not offer standard returns or exchanges.
- If you still wish to return a product, it must be shipped back to our designated store location at your own expense.
- The package must include all original items and packaging contents exactly as received.
- We are not responsible for any damage or loss during the return shipping process.
Return Address
Email your details for return address :
aradhyacandles@gmail.com
Inspection & Approval
Once the returned package is received at our facility, we will inspect it to ensure all items are present and undamaged. If the return is approved, we will initiate a refund within 15 to 30 business days.
No Missing Items Guarantee
We guarantee that no items will be missed in any shipment. Each order is hand-packed and thoroughly checked by a dedicated team members before dispatch.
Non-Refundable Items
- Used candles or items not in their original condition.
- Custom or personalized candle orders.
- Items returned without prior communication.
Contact Us
If you have questions about this policy or your return, please contact us:
Email: aradhyacandles@gmail.com
Website: www.aradhyacandles.com